Hong Kong’s top Employee Assistance Program (EAP)

Enhance or replace your EAP with the most holistic approach to employee wellbeing
Healthier employees, better business outcomes

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Every second employee in Hong Kong is experiencing Chronic Stress

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What is an Employee Assistance Program?

Employee assistance programs (EAPs) are work-based programs designed to help employees cope with personal problems that may adversely affect their job performance, health, mental and emotional well-being.

EAPs typically provide confidential assessment, short-term counseling, referrals, and follow-up services for employees and their family members. Services are provided by trained professionals who are experienced in dealing with a wide range of personal and work-related concerns.

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Employee mental health in Hong Kong

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There are approximately 3.6 million people working in Hong Kong, and the city has one of the highest suicide rates in the world. A study by the University of Hong Kong found that nearly 15% of employees in the city suffer from depression.

Employees who are struggling with their mental health may feel like they have nowhere to turn. In a culture where talking about mental health is still taboo, many people feel like they have to suffer in silence.

This can have a serious impact on an employee’s work performance and wellbeing. It can also lead to absenteeism and presenteeism, as well as increased levels of stress and anxiety.

EAP Benefits

Employee assistance programs can have varied benefits. It can help the employees with work-life balance, provide support during difficult times, and offer resources for career development. In addition, it can also improve communication and collaboration within the workplace. There can also be cost savings associated with EAPs, as they can help to reduce absenteeism, turnover, and healthcare costs.

25% reduction in Absenteeism

23% Improvement in productivity

32% increase in employee morale

How is MantraCare EAP better?

MantraCare offers an intuitive EAP app supporting 20+ languages, 10+ holistic health programs, and 1500+ health experts, boosting the highest employee engagement levels. We have not only delivered positive ROI to our clients in Hong Kong but also helped them attain measurable improvement in employee retention. With more than 10 years in the corporate wellness industry, and having served 80,000 employees in Hong Kong and 30+ countries, we understand employee wellness! It’s in our DNA.

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Higher Engagement Rates & ROI

We see 5-7x higher rates of signup rates compared to other EAPs in Hong Kong. This is driven by additional offerings such as meditation, yoga & physio.

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High Satisfaction

95% of our users in Hong Kong are satisfied with the program. Our proactive coaches and counselors ensure that users are engaged and satisfied.

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In-depth Reporting

We deliver quarterly in-depth reports on observations, learnings and recommendations for overall organization change & improvement.

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Multimodal Support

Employees can connect over chat, audio, video or in-person sessions, wherever or whenever they want

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Self-Help Tools

Access to 2000+ articles, calming music, soundscapes, videos and self-assessments on our mobile app.

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Customized Programs

10+ customized programs addons such as Yoga, meditation, Nutrition, women health, Physical therapy & smoking cessation

Mantracare Employee Wellness Program Benefits

Most of our clients in Hong Kong achieved a positive ROI on their employee health investment. We helped them make healthier and happier workplaces, leading to improved employee productivity, improved employee morale, lower absenteeism & higher retention. 

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Felt more equipped to manage stress
IT Company, Hong Kong
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Reported increase in productivity
FMCG Company, Hong Kong
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Saved due to turnover reduction
Hospitality Company, Hong Kong

100+ Companies in Hong Kong Trust MantraCare

Deepak Sethi

“Mantra Care’s employee assistance program has been a great help to our employees. In these difficult times, when so many people are struggling with mental health issues, the program provides them with the confidential help they need to get back on track. The counselors are professional and caring, and they have helped many of our employees get through tough times. We would highly recommend the program to any company looking to support its employees’ mental health. Thank you, Mantra Care!

Kevin, Vice President HR
Global IT Services Company

MantraCare has its presence in major cities in Hong Kong

  • Hong Kong
  • Kowloon
  • Victoria
  • Tuen Mun
  • Shatin
  • Tseung Kwan O
  • Marina East
  • Marina South
  • Marine Parade
  • Museum
  • Orchard
  • Queenstown

Frequently Asked Question's

An Employee Assistance Program (EAP) is a work-based program that provides confidential assessment, short-term counseling, referral, and follow-up services to employees who have personal or work-related problems.

There are also a variety of problems that can be addressed through an EAP. These can include things like substance abuse, mental health issues, financial difficulties, and family problems. EAPs are often able to provide employees with the support they need to get back on track and stay productive.

An EAP can also be helpful for employees who are struggling with personal or work-related issues. For example, if an employee is going through a difficult time personal life, they may be able to receive counseling through the EAP. This can help them manage their stress levels and continue to work effectively. Alternatively, if an employee is having trouble with a project at work, they may be able to get help from the EAP to resolve the issue.

EAP program is typically sponsored by the employer. MantraCare offers one of the most cost effective EAP solution starting at $2 per employee for the basic plan which includes telephone and app support. 

We offer several addons on top of the base plan including video calls, meditation, yoga and other wellness programs. Employers are free to add or remove services based on their requirements.

Selecting the right Employee Assistance Program for your needs can be overwhelming. With so many different options available, it can be difficult to know where to start.

Here are a few tips to help you choose the right EAP:

  1. Consider your needs
    When selecting an EAP, it’s important to consider your specific needs. Some programs offer more general services, while others specialize in particular areas like addiction or mental health. Make sure the program you choose has services that match your needs.
  1. Check out the company’s credentials
    When choosing an EAP provider, it’s important to do your research and check out their credentials. The company should be licensed and insured, and have a solid reputation in the community. Ask for references and do your own research to make sure you’re making the best choice for your needs.
  1. Compare prices
    Not all EAPs are created equal, and prices can vary significantly from one program to the next. It’s important to shop around and compare prices before making a decision. Be sure to ask about any hidden fees or additional costs that may be associated with the program.
  1. Choose a program with good customer service
    When it comes time to use your EAP, you’ll want to be sure that the company provides good customer service. The program should have a toll-free number you can call day or night, and someone who can help you resolve any issues you may have.