Indonesia’s top Employee Assistance Program (EAP)

Enhance or replace your EAP with the most holistic approach to employee wellbeing
Healthier employees, better business outcomes

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Every second employee in Indonesia is experiencing Chronic Stress

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What is an Employee Assistance Program?

An employee assistance program (EAP) is a work-based service that offers confidential assessment, short-term counseling, referral, and follow-up assistance to employees dealing with personal or professional difficulties at their job.

The goals of an EAP are to identify and resolve underlying issues that may be affecting job performance or causing personal distress and to help employees maintain a healthy work/life balance.

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Employee mental health in Indonesia

employee wellness

In Indonesia, mental health is often seen as a taboo topic. This is because mental health is seen as a sign of weakness, and people are afraid to talk about it for fear of being stigmatized.

This is a major problem because mental health problems are very common in Indonesia. In fact, according to the World Health Organization, Indonesia has the third-highest number of people with mental disorders in the world.

Mental health problems can have a serious impact on someone’s life. They can make it difficult to work, study, and socialize. Mental health problems can also lead to substance abuse, violence, and suicide.

EAP Benefits

Employee assistance programs can have varied benefits. It can help the employees with work-life balance, provide support during difficult times, and offer resources for career development. In addition, it can also improve communication and collaboration within the workplace. There can also be cost savings associated with EAPs, as they can help to reduce absenteeism, turnover, and healthcare costs.

25% reduction in Absenteeism

23% Improvement in productivity

32% increase in employee morale

How is MantraCare EAP better?

MantraCare offers an intuitive EAP app supporting 20+ languages, 10+ holistic health programs, and 1500+ health experts, boosting the highest employee engagement levels. We have not only delivered positive ROI to our clients in Indonesia but also helped them attain measurable improvement in employee retention. With more than 10 years in the corporate wellness industry, and having served 80,000 employees in Indonesia and 30+ countries, we understand employee wellness! It’s in our DNA.

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Higher Engagement Rates & ROI

We see 5-7x higher rates of signup rates compared to other EAPs in Indonesia. This is driven by additional offerings such as meditation, yoga & physio.

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High Satisfaction

95% of our users in Indonesia are satisfied with the program. Our proactive coaches and counselors ensure that users are engaged and satisfied.

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In-depth Reporting

We deliver quarterly in-depth reports on observations, learnings and recommendations for overall organization change & improvement.

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Multimodal Support

Employees can connect over chat, audio, video or in-person sessions, wherever or whenever they want

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Self-Help Tools

Access to 2000+ articles, calming music, soundscapes, videos and self-assessments on our mobile app.

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Customized Programs

10+ customized programs addons such as Yoga, meditation, Nutrition, women health, Physical therapy & smoking cessation

Mantracare Employee Wellness Program Benefits

Most of our clients in Indonesia achieved a positive ROI on their employee health investment. We helped them make healthier and happier workplaces, leading to improved employee productivity, improved employee morale, lower absenteeism & higher retention. 

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Felt more equipped to manage stress
IT Company, Indonesia
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Reported increase in productivity
FMCG Company, Indonesia
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Saved due to turnover reduction
Hospitality Company, Indonesia

100+ Companies in Indonesia Trust MantraCare

Deepak Sethi

“Mantra Care’s employee assistance program has been a great help to me. Our company contacted them for EAP services, and they were very helpful in providing us with the resources we needed to support our employees’ mental health. I have used their counseling services myself, and they have been a lifesaver. I would highly recommend their services to any company looking for confidential help with their employees’ mental health. Thank you, Mantra Care!

Kevin, Vice President HR
Global IT Services Company

MantraCare has its presence in major cities in Indonesia

  • Jakarta
  • Surabaya
  • Bekasi
  • Bandung
  • Medan
  • Depok
  • Tangerang
  • Palembang
  • Semarang
  • Makassar
  • South Tangerang
  • Batam

Frequently Asked Question's

An Employee Assistance Program (EAP) is a work-based program that provides confidential assessment, short-term counseling, referral, and follow-up services to employees who have personal or work-related problems.

EAP always helps to identify and resolve the problems that hamper productivity. It is not only beneficial for businesses but also for individuals. Some of the common problems that can be addressed through an EAP are:

  • Stress management
  • Time management
  • Goal setting
  • Prioritization
  • Problem-solving
  • Decision making
  • Conflict resolution
  • Communication skills
  • Anger management

EAP program is typically sponsored by the employer. MantraCare offers one of the most cost effective EAP solution starting at $2 per employee for the basic plan which includes telephone and app support. 

We offer several addons on top of the base plan including video calls, meditation, yoga and other wellness programs. Employers are free to add or remove services based on their requirements.

EAP is an excellent way to improve your English skills. However, not all programs are the same. Here are some tips on how to select an EAP program:

  1. Consider your needs and goals. What do you want to get out of the program? Do you need to focus on grammar, pronunciation, conversation, or writing?
  2. Look for a program that is accredited by a reputable organization.
  3. Make sure the program has qualified teachers who are experienced in teaching English as a second language.
  4. Ask about the size of the classes and the student-teacher ratio. You want to be sure you get enough individual attention from the teacher.