Japan’s top Employee Assistance Program (EAP)

Enhance or replace your EAP with the most holistic approach to employee wellbeing
Healthier employees, better business outcomes

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Every second employee in Japan is experiencing Chronic Stress


What is an Employee Assistance Program?

An employee assistance program, or EAP, is a work-based counseling and assistance program that helps employees deal with personal and work-related problems. The goals of an EAP are to identify and resolve problems that may be affecting job performance, improve workplace productivity, and maintain employee mental and physical health.

EAPs typically provide confidential assessment, short-term counseling, referral services, and follow-up services for employees and their families. Employee assistance programs are offered by many employers as a way to support the well-being of their employees and to improve workplace morale.


Employee mental health in Japan

employee wellness

The population of Japan is aging, and the number of working-age people is shrinking. This demographic change is having a profound impact on Japanese businesses, which are struggling to find enough qualified workers to fill jobs. The tight labor market is also leading to longer work hours and more pressure on employees. These trends are having a significant impact on employee mental health. A recent survey found that nearly 60% of workers in Japan are experiencing some form of mental health problem, including anxiety, depression, and burnout. The rate of mental health problems among Japanese workers is now the highest in the world. There are several reasons for the high rate of mental health problems among Japanese workers.

EAP Benefits

Employee assistance programs can have varied benefits. It can help the employees with work-life balance, provide support during difficult times, and offer resources for career development. In addition, it can also improve communication and collaboration within the workplace. There can also be cost savings associated with EAPs, as they can help to reduce absenteeism, turnover, and healthcare costs.

25% reduction in Absenteeism

23% Improvement in productivity

32% increase in employee morale

How is MantraCare EAP better?

MantraCare offers an intuitive EAP app supporting 20+ languages, 10+ holistic health programs, and 1500+ health experts, boosting the highest employee engagement levels. We have not only delivered positive ROI to our clients in Japan but also helped them attain measurable improvement in employee retention. With more than 10 years in the corporate wellness industry, and having served 80,000 employees in Japan and 30+ countries, we understand employee wellness! It’s in our DNA.

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Higher Engagement Rates & ROI

We see 5-7x higher rates of signup rates compared to other EAPs in Japan. This is driven by additional offerings such as meditation, yoga & physio.


High Satisfaction

95% of our users in Japan are satisfied with the program. Our proactive coaches and counselors ensure that users are engaged and satisfied.


In-depth Reporting

We deliver quarterly in-depth reports on observations, learnings and recommendations for overall organization change & improvement.

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Multimodal Support

Employees can connect over chat, audio, video or in-person sessions, wherever or whenever they want


Self-Help Tools

Access to 2000+ articles, calming music, soundscapes, videos and self-assessments on our mobile app.


Customized Programs

10+ customized programs addons such as Yoga, meditation, Nutrition, women health, Physical therapy & smoking cessation

Mantracare Employee Wellness Program Benefits

Most of our clients in Japan achieved a positive ROI on their employee health investment. We helped them make healthier and happier workplaces, leading to improved employee productivity, improved employee morale, lower absenteeism & higher retention. 

Felt more equipped to manage stress
IT Company, Japan
0 %
Reported increase in productivity
FMCG Company, Japan
0 %
Saved due to turnover reduction
Hospitality Company, Japan
$ 0 M

100+ Companies in Japan Trust MantraCare

Deepak Sethi

“Mantra Care has a great team of experts who really know what they are doing. We contacted them for their EAP program and it has been a great help to us. The program has helped us in more ways than one and we are very grateful to Mantra Care for their help. I would highly recommend this program to anyone who is facing a similar problem. It has helped us immensely and we are very grateful to Mantra Care for their help.

Kevin, Vice President HR
Global IT Services Company

MantraCare has its presence in major cities in Japan

  • Tokyo
  • Yokohama
  • Osaka
  • Nagoya
  • Sapporo
  • Kobe
  • Kyoto
  • Fukuoka

Frequently Asked Question's

An Employee Assistance Program (EAP) is a work-based program that provides confidential assessment, short-term counseling, referral, and follow-up services to employees who have personal or work-related problems.

There are many different types of problems that can be addressed through an EAP. Some of the most common issues that are addressed include:

  • -Addiction
  • -Anxiety
  • -Depression
  • -Eating disorders
  • -Personality disorders
  • -Relationship problems
  • -Sexual dysfunction
  • -Stress management

Each individual will have their own specific needs, and so not all of these problems may be relevant for each person. However, these are some of the most common issues that people seek help for through an EAP.

EAP program is typically sponsored by the employer. MantraCare offers one of the most cost effective EAP solution starting at $2 per employee for the basic plan which includes telephone and app support. 

We offer several addons on top of the base plan including video calls, meditation, yoga and other wellness programs. Employers are free to add or remove services based on their requirements.

When choosing an EAP, employers should consider the following:

  • Does the program have a good reputation?
  • Is the program accredited by a reputable organization?
  • What is the program’s confidentiality policy?
  • What are the fees associated with using the program?
  • What is the quality of the counselors?
  • What types of services are offered?
  • Is there 24/7 access to services?
  • Are language and cultural barriers are taken into account?