Malaysia’s top Employee Assistance Program (EAP)

Enhance or replace your EAP with the most holistic approach to employee wellbeing
Healthier employees, better business outcomes

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Every second employee in Malaysia is experiencing Chronic Stress

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What is an Employee Assistance Program?

Employee assistance programs (EAPs) are confidential, work-based programs that offer assessment, short-term counseling, referrals, and follow-up services to employees who have personal or work-related problems.

This program also provide management consultation and training to help supervisors handle job performance issues related to personal problems.

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Employee mental health in Malaysia

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In Malaysia, there is a significant problem in Malaysia. A study by the Malaysian Ministry of Health found that one in four Malaysians aged 16-54 suffers from a mental health disorder, with depression being the most common (11.4%). The study also found that women are more likely than men to suffer from mental health disorders (28.6% compared to 20.2%).

There are several factors that contribute to the high prevalence of mental health disorders in Malaysia. First, there is a lack of awareness about mental health and its importance. This means that many people do not seek help for their mental health problems, and instead try to cope on their own. Second, there is a stigma attached to mental illness, which prevents many people from seeking help.

EAP Benefits

Employee assistance programs can have varied benefits. It can help the employees with work-life balance, provide support during difficult times, and offer resources for career development. In addition, it can also improve communication and collaboration within the workplace. There can also be cost savings associated with EAPs, as they can help to reduce absenteeism, turnover, and healthcare costs.

25% reduction in Absenteeism

23% Improvement in productivity

32% increase in employee morale

How is MantraCare EAP better?

MantraCare offers an intuitive EAP app supporting 20+ languages, 10+ holistic health programs, and 1500+ health experts, boosting the highest employee engagement levels. We have not only delivered positive ROI to our clients in Malaysia but also helped them attain measurable improvement in employee retention. With more than 10 years in the corporate wellness industry, and having served 80,000 employees in Malaysia and 30+ countries, we understand employee wellness! It’s in our DNA.

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Higher Engagement Rates & ROI

We see 5-7x higher rates of signup rates compared to other EAPs in Malaysia. This is driven by additional offerings such as meditation, yoga & physio.

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High Satisfaction

95% of our users in Malaysia are satisfied with the program. Our proactive coaches and counselors ensure that users are engaged and satisfied.

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In-depth Reporting

We deliver quarterly in-depth reports on observations, learnings and recommendations for overall organization change & improvement.

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Multimodal Support

Employees can connect over chat, audio, video or in-person sessions, wherever or whenever they want

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Self-Help Tools

Access to 2000+ articles, calming music, soundscapes, videos and self-assessments on our mobile app.

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Customized Programs

10+ customized programs addons such as Yoga, meditation, Nutrition, women health, Physical therapy & smoking cessation

Mantracare Employee Wellness Program Benefits

Most of our clients in Malaysia achieved a positive ROI on their employee health investment. We helped them make healthier and happier workplaces, leading to improved employee productivity, improved employee morale, lower absenteeism & higher retention. 

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IT Company, Malaysia
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FMCG Company, Malaysia
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Saved due to turnover reduction
Hospitality Company, Malaysia

100+ Companies in Malaysia Trust MantraCare

Deepak Sethi

“Mantra Care’s employee assistance program has been a great help to our employees. In these difficult times, when so many people are struggling with mental health issues, the program provides them with the confidential help they need to get back on track. The counselors are professional and caring, and they have helped many of our employees get through tough times. We would highly recommend the program to any company looking to support its employees’ mental health. Thank you, Mantra Care!

Kevin, Vice President HR
Global IT Services Company

MantraCare has its presence in major cities in Malaysia

  • Kuala Lumpur
  • Seberang Perai
  • Petaling Jaya
  • Johor Bahru
  • Shah Alam
  • George Town
  • Subang Jaya
  • Ipoh
  • Seremban
  • Iskandar Puteri
  • Kuantan
  • Kota Kinabalu

Frequently Asked Question's

An Employee Assistance Program (EAP) is a work-based program that provides confidential assessment, short-term counseling, referral, and follow-up services to employees who have personal or work-related problems.

There are many types of problems that can be addressed through an EAP. Some examples include:

-Addressing drug and alcohol abuse

-Improving academic performance

-Helping employees deal with stress and anxiety

-Managing anger and conflict

-Coping with a traumatic event

Each individual’s needs will be different, so it is important to work with a qualified EAP counselor to determine what services would be most beneficial.

EAP program is typically sponsored by the employer. MantraCare offers one of the most cost effective EAP solution starting at $2 per employee for the basic plan which includes telephone and app support. 

We offer several addons on top of the base plan including video calls, meditation, yoga and other wellness programs. Employers are free to add or remove services based on their requirements.

EAP is an excellent way to improve your language skills. However, with so many programs available, it can be difficult to choose the right one for you. Here are some tips to help you select an EAP program that is right for you.

  1. Decide what type of program you want. There are many different types of EAP programs available, from short-term, intensive programs to long-term, part-time programs. Choose the type of program that best suits your needs and interests.
  2. Consider your budget. EAP programs can be expensive, so make sure you consider your budget when choosing a program. There are many affordable options available, so you should be able to find a program that fits your budget.
  3. Choose a program that is accredited. Make sure the program you choose is accredited by a respected organization. This will ensure that the program meets high-quality standards.
  4. Check out the program’s location. Consider the location of the program before making your decision.