New Zealand’s top Employee Assistance Program (EAP)

Enhance or replace your EAP with the most holistic approach to employee wellbeing
Healthier employees, better business outcomes

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Every second employee in New Zealand is experiencing Chronic Stress

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What is an Employee Assistance Program?

Employee Assistance Programs (EAPs) are programs that are designed to help employees deal with personal problems that may affect their job performance. EAPs typically provide counseling, referral, and other services to employees and their families.

EAPs can be helpful for employees who are struggling with mental health issues, substance abuse, relationship problems, or other personal difficulties. These programs can also be beneficial for employers, as they can help improve employee productivity and morale.

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Employee mental health in New Zealand

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New Zealanders are working harder than ever before. With long hours and high expectations, it’s no wonder their mental health is suffering.

In a recent study, one in five workers said they had experienced a mental health problem in the last 12 months. This is a significant increase from the one in seven workers who reported experiencing a mental health problem in 2010.

Mental health problems can have a huge impact on employees and businesses. They can lead to absenteeism, presenteeism (when employees are at work but not productive), and high staff turnover. They can also cause accidents and errors, and reduce creativity and innovation.

There are steps businesses can take to support employee mental health. These include offering flexible working arrangements, providing access to counseling services, and training managers to recognize and respond to signs of stress or anxiety.

EAP Benefits

Employee assistance programs can have varied benefits. It can help the employees with work-life balance, provide support during difficult times, and offer resources for career development. In addition, it can also improve communication and collaboration within the workplace. There can also be cost savings associated with EAPs, as they can help to reduce absenteeism, turnover, and healthcare costs.

25% reduction in Absenteeism

23% Improvement in productivity

32% increase in employee morale

How is MantraCare EAP better?

MantraCare offers an intuitive EAP app supporting 20+ languages, 10+ holistic health programs, and 1500+ health experts, boosting the highest employee engagement levels. We have not only delivered positive ROI to our clients in New Zealand but also helped them attain measurable improvement in employee retention. With more than 10 years in the corporate wellness industry, and having served 80,000 employees in New Zealand and 30+ countries, we understand employee wellness! It’s in our DNA.

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Higher Engagement Rates & ROI

We see 5-7x higher rates of signup rates compared to other EAPs in New Zealand. This is driven by additional offerings such as meditation, yoga & physio.

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High Satisfaction

95% of our users in New Zealand are satisfied with the program. Our proactive coaches and counselors ensure that users are engaged and satisfied.

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In-depth Reporting

We deliver quarterly in-depth reports on observations, learnings and recommendations for overall organization change & improvement.

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Multimodal Support

Employees can connect over chat, audio, video or in-person sessions, wherever or whenever they want

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Self-Help Tools

Access to 2000+ articles, calming music, soundscapes, videos and self-assessments on our mobile app.

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Customized Programs

10+ customized programs addons such as Yoga, meditation, Nutrition, women health, Physical therapy & smoking cessation

Mantracare Employee Wellness Program Benefits

Most of our clients in New Zealand achieved a positive ROI on their employee health investment. We helped them make healthier and happier workplaces, leading to improved employee productivity, improved employee morale, lower absenteeism & higher retention. 

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IT Company, New Zealand
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Reported increase in productivity
FMCG Company, New Zealand
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Saved due to turnover reduction
Hospitality Company, New Zealand
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100+ Companies in New Zealand Trust MantraCare

Deepak Sethi

“If you are looking for confidential help with your work-life balance, I would highly recommend the employee assistance program from Mantra Care. Their counselors are professional and caring, and they have helped me become more productive at work. I am grateful for their services and I would recommend them to any company looking to support its employees’ mental health. Thank you, Mantra Care!

Kevin, Vice President HR
Global IT Services Company

MantraCare has its presence in major cities in New Zealand

  • Auckland
  • Wellington
  • Christchurch
  • Manukau City
  • North Shore
  • Hamilton
  • Dunedin
  • Tauranga

Frequently Asked Question's

An Employee Assistance Program (EAP) is a work-based program that provides confidential assessment, short-term counseling, referral, and follow-up services to employees who have personal or work-related problems.

An EAP can help to address a variety of problems, including:

  • Addiction
  • Anger management
  • Anxiety
  • Bipolar disorder
  • Depression
  • Eating disorders
  • Gambling addiction
  • Low self-esteem
  • PTSD
  • Schizophrenia

These problems are many times extremely difficult to manage on one’s own. The support and guidance that an EAP provides can be invaluable in helping to address these issues.

EAP program is typically sponsored by the employer. MantraCare offers one of the most cost effective EAP solution starting at $2 per employee for the basic plan which includes telephone and app support. 

We offer several addons on top of the base plan including video calls, meditation, yoga and other wellness programs. Employers are free to add or remove services based on their requirements.

EAP is an excellent tool to help students improve their English skills. However, not all EAP programs are the same. There are a few things to consider when selecting an EAP program:

  1. What are your goals for studying English?

Are you looking to improve your conversation skills? Or do you need help with academic writing? Each EAP program focuses on different skills.

  1. What is your level of English?

Most EAP programs have levels, from beginner to advanced. Make sure you select a program that is appropriate for your level.

  1. How much are you willing to pay?

EAP programs can vary in price. Consider what is important to you and what you are willing to spend.

  1. What is the quality of the program?

Not all EAP programs are created equal. Make sure you do your research and find a program that has a good reputation.