South Africa’s top Employee Assistance Program (EAP)

Enhance or replace your EAP with the most holistic approach to employee wellbeing
Healthier employees, better business outcomes

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Every second employee in South Africa is experiencing Chronic Stress

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What is an Employee Assistance Program?

An employee assistance program (EAP) is a work-based program that provides assessment, short-term counseling, referral, and follow-up services to employees who have personal or work-related problems.

EAPs are designed to help employees resolve personal problems that may be adversely affecting job performance. These programs are also intended to help organizations identify and address workplace issues that may be impacting employee productivity. Many EAPs provide 24/7 crisis counseling services as well.

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Employee mental health in South Africa

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In so many ways, the workplace has changed dramatically in recent years. With technology making it possible to work from anywhere and an ever-increasing focus on productivity, it’s no wonder that employees are feeling the pressure.

In South Africa, there is particularly evident in the high rates of mental health problems among employees. A study by the South African Stress and Health group found that one in four workers suffer from some form of mental illness, with depression being the most common.

There are a number of factors that can contribute to poor mental health in the workplace, including long hours, tight deadlines, demanding bosses, and a lack of support from colleagues.

EAP Benefits

Employee assistance programs can have varied benefits. It can help the employees with work-life balance, provide support during difficult times, and offer resources for career development. In addition, it can also improve communication and collaboration within the workplace. There can also be cost savings associated with EAPs, as they can help to reduce absenteeism, turnover, and healthcare costs.

25% reduction in Absenteeism

23% Improvement in productivity

32% increase in employee morale

How is MantraCare EAP better?

MantraCare offers an intuitive EAP app supporting 20+ languages, 10+ holistic health programs, and 1500+ health experts, boosting the highest employee engagement levels. We have not only delivered positive ROI to our clients in South Africa but also helped them attain measurable improvement in employee retention. With more than 10 years in the corporate wellness industry, and having served 80,000 employees in South Africa and 30+ countries, we understand employee wellness! It’s in our DNA.

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Higher Engagement Rates & ROI

We see 5-7x higher rates of signup rates compared to other EAPs in South Africa. This is driven by additional offerings such as meditation, yoga & physio.

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High Satisfaction

95% of our users in South Africa are satisfied with the program. Our proactive coaches and counselors ensure that users are engaged and satisfied.

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In-depth Reporting

We deliver quarterly in-depth reports on observations, learnings and recommendations for overall organization change & improvement.

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Multimodal Support

Employees can connect over chat, audio, video or in-person sessions, wherever or whenever they want

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Self-Help Tools

Access to 2000+ articles, calming music, soundscapes, videos and self-assessments on our mobile app.

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Customized Programs

10+ customized programs addons such as Yoga, meditation, Nutrition, women health, Physical therapy & smoking cessation

Mantracare Employee Wellness Program Benefits

Most of our clients in South Africa achieved a positive ROI on their employee health investment. We helped them make healthier and happier workplaces, leading to improved employee productivity, improved employee morale, lower absenteeism & higher retention. 

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Felt more equipped to manage stress
IT Company, South Africa
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Reported increase in productivity
FMCG Company, South Africa
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Saved due to turnover reduction
Hospitality Company, South Africa

100+ Companies in South Africa Trust MantraCare

Deepak Sethi

“There are many different things that an Employee Assistance Program can offer to a company and its employees. Here at Mantra Care, we have found their services to be invaluable. The staff are knowledgeable, professional, and caring, and have helped our employees through some tough times.

Kevin, Vice President HR
Global IT Services Company

MantraCare has its presence in major cities in South Africa

  • Aan de Doorns
  • Aberdeen
  • Aberfeldy
  • Abbotsdale
  • Acornhoek
  • Adendorp
  • Addo
  • Aggeneys

Frequently Asked Question's

An Employee Assistance Program (EAP) is a work-based program that provides confidential assessment, short-term counseling, referral, and follow-up services to employees who have personal or work-related problems.

EAP is an acronym that stands for Employee Assistance Program. An EAP can provide assistance to employees with a variety of problems, including:

  • Substance abuse
  • Relationship problems
  • Mental health issues
  • Financial difficulties
  • Legal concerns

An EAP is an excellent resource for employees who are struggling with any type of problem. The program can provide employees with access to counseling and other resources that can help them address their issues and improve their lives.

EAP program is typically sponsored by the employer. MantraCare offers one of the most cost effective EAP solution starting at $2 per employee for the basic plan which includes telephone and app support. 

We offer several addons on top of the base plan including video calls, meditation, yoga and other wellness programs. Employers are free to add or remove services based on their requirements.

Selecting the right Employee Assistance Program (EAP) for your organization can be a daunting task. You need to find a program that will meet the needs of your employees while also fitting within your budget. Here are some things to consider when making your selection:

  1. What services does the program offer?
  2. What is the cost?
  3. What is the duration of the program?
  4. How many people will be covered?
  5. Is the program confidential?
  6. What is the reputation of the EAP provider?
  7. How easy is it to access services?
  8. What kind of support materials are available?
  9. How much training is required for staff members who will be providing referrals?
  10. What is the return on investment?