Employee Engagement Survey: What Is It, Key Elements, And Benefits

Employee Engagement Survey: What Is It, Key Elements, And Benefits

Do you know how engaged your employees are? If not, you should consider conducting an employee engagement survey. These surveys can help you identify areas where your employees feel engaged and motivated, as well as areas where they feel apathetic or disengaged. Conducting employee engagement surveys regularly can help you keep track of the overall health of your workforce and make sure that your employees are happy and productive. In this blog post, we will discuss how to get the most out of your employee engagement surveys>

What Is Employee Engagement?

Employee Engagement is a term for the level of an individual’s psychological investment in their work. An engaged employee is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization’s reputation and interests.

Many factors contribute to engagement, but some of the key drivers include:

A sense of purpose: feeling that what they do is important and makes a difference.

Autonomy and control: feeling a sense of ownership over their work and the ability to direct their activities.

Competence development: feeling that they are developing new skills and abilities and progressing in their careers.

Work/life balance: feeling that their work and personal life are in harmony.

Organizations with high levels of employee engagement have been shown to outperform those with lower levels on a range of key measures, including profitability, productivity, customer satisfaction, staff retention, and safety records. Given the clear link between engagement and organizational success, it’s no surprise that employee engagement surveys are becoming increasingly popular.

What Is Employee Engagement Survey?

An employee engagement survey is a tool that organizations use to measure the level of employees’ engagement with their work. The aim is to identify areas where improvements can be made to increase levels of engagement and, as a result, improve organizational performance.

This employee engagement survei is also one of the most popular types of employee surveys, with many organizations conducting them on an annual or bi-annual basis.

While there are many different ways to measure engagement, most surveys include questions about employees’ satisfaction with their work, their commitment to the organization, and their level of pride in the organization.

Why Are Employee Engagement Surveys Important?

Employee engagement surveys are important because they provide organizations with valuable insights into how engaged their employees are. This information can then be used to identify areas where improvements need to be made to increase employee engagement and improve organizational performance.

In addition, employee engagement surveys can help to create a more positive work environment by giving employees a voice and making them feel valued by the organization.

These surveys are also very important in the current business climate. In today’s war for talent, it’s more important than ever to ensure that your employees are engaged and committed to your organization. An employee engagement survey can help you to do this by identifying any issues that may be causing employees to disengage from their work. Many times, many organizations use employee engagement surveys as a way to assess the effectiveness of their engagement initiatives.

Key Elements In Employee Engagement Survey

There are many key elements in an employee engagement survey. Some of these are:

Clear Purpose

There should always be a clear purpose for conducting an employee engagement survey. This could be to gauge overall satisfaction levels, identify areas that need improvement, or get feedback on a new initiative. Without a clear purpose, it will be difficult to create an effective survey. Many things may give it a clear purpose.

The goal is to get employees talking about what they do and don’t like about their jobs. This will help managers make changes that improve engagement and, as a result, productivity.


Another key element of an employee engagement survey is anonymity. Employees need to feel safe sharing their honest opinions without fear of retribution. If they believe their responses will be tracked back to them, they are less likely to be candid. Anonymity fosters trust and allows for more accurate feedback. Many times, it also makes it a legal requirement.


Confidentiality is closely related to anonymity, but it’s worth mentioning separately. In addition to feeling safe sharing their opinions, employees need to know that their responses will be kept confidential. This means the survey results will not be shared with their managers or used in performance reviews. Confidentiality provides employees with a sense of security and allows for more accurate feedback. There are also many legal reasons for maintaining confidentiality.

Asking the Right Questions

Another key element of an employee engagement survey is asking the right questions. This means creating questions that are relevant to the purpose of the survey and that will elicit meaningful responses. Additionally, the questions should be clear and concise. Employees should not have to guess what you’re trying to ask them. Finally, they should be unbiased and neutral. This means avoiding loaded language or leading questions.


The timing of an employee engagement survey is also important. You don’t want to spring it on employees without any warning. This will only increase anxiety and make it difficult to get accurate results. Instead, give employees time to prepare and think about their responses. Additionally, avoid surveying during times of high stress, such as end-of-year deadlines.


The frequency of employee engagement surveys is another important consideration. They should not be conducted too often, as this can lead to survey fatigue. On the other hand, they should not be conducted too infrequently, or you won’t be able to track any changes over time. The sweet spot is usually once a year. It should also be noted that the frequency can vary depending on the purpose of the survey.

Easy to Understand

The survey should be easy for employees to understand. If they are confused by the questions, they are less likely to provide honest answers. The questions should be clear and concise, and the survey should take no more than a few minutes to complete. There are also many ways to make the survey more engaging, such as using images or videos.

Open-Ended Questions

Asking open-ended questions is one of the best ways to get valuable feedback from employees. These types of questions allow employees to share their thoughts and opinions in their own words. Some examples of open-ended questions include:

What do you like most about your job?

What do you think we could do to improve morale?

Is there anything preventing you from being more engaged at work?

There are also many other ways to engage the employees in the survey process. For example, you can hold focus groups or include questions that ask for suggestions. Additionally, you can make the survey more interactive by using images or videos.

Specific Instructions

It is important to provide specific instructions when conducting an employee engagement survey. Employees should know how long the survey will take, how their responses will be used, and what they should do if they have any questions. Additionally, you should encourage employees to be honest in their responses.

Do’s and Don’ts of Employee Engagement Surveys

When creating an employee engagement survey, there are certain things you should do to ensure its effectiveness, as well as some things you should avoid. Here are some dos and don’ts to keep in mind:


Create questions that are relevant to the purpose of the survey.

Make sure the questions are clear and concise.

Avoid loaded language or leading questions.

Give employees time to prepare and think about their responses.

Make the survey easy for employees to understand.

Ask open-ended questions.


Don’t spring the survey on employees without any warning.

Try not to survey during times of high stress.

Try not to take the survey too long or complex.

Don’t use the results of the survey in performance reviews.

Benefits of Employee Engagement Surveys

There are many benefits of employee engagement surveys. By conducting these surveys, organizations can get a better understanding of how engaged their employees are and what factors contribute to that engagement. Additionally, employee engagement surveys can help identify areas where one can make improvements.

Conducting an employee engagement survey is a great way to collect data about your employees’ satisfaction with their job, workload, management, etc. This information can be invaluable when making decisions about changes or improvements in the workplace. Additionally, by surveying employees regularly, you can track changes over time and gauge the effectiveness of any new initiatives.

Limitations of Employee Engagement Surveys

There are many different types of employee engagement surveys, each with its advantages and disadvantages. While no survey can capture everything about employee engagement, there are some common limitations to keep in mind when using them:

-They can be costly and time-consuming to administer.

-They only provide a snapshot in time, and may not be representative of employees’ overall engagement levels.

-Employees may not be honest in their responses due to fear of retribution.

-The questions asked may not be comprehensive enough to get an accurate picture of engagement.

Despite these limitations, employee engagement surveys can still be a valuable tool for organizations. When one uses it correctly, they can provide insights into what is working well and where there is a need for improvements.


Employee engagement surveys are a powerful tool that can help you understand what your employees are thinking and feeling. However, surveys alone will not improve employee engagement. You must also be willing to listen to the feedback you receive and take action based on what you learn. With a little effort, you can use employee engagement surveys to create a more engaged and productive workforce.

There are also many different ways to measure employee engagement. In addition to surveys, you can also use focus groups, interviews, and observation to gather data about employee engagement. No matter what method you use, the most important thing is that you listen to your employees and take action based on what you learn.

Want some help with the Employee engagement survey? Contact MantraCare.

Mantra Care is a platform that helps you to find the perfect employee engagement surveys and programs for your employee’s needs. With Mantra Care, you can customize your challenge, set reminders, and track your employee’s progress. Sign up today and start improving your health.

A Word From MantraCare Wellness

Employee wellness programs are the key to improving employee motivation, productivity, and retention. At MantraCare Wellness, we have a team of health experts, counselors, and coaches who serve corporate employees with 10+ wellbeing programs including EAPEmployee Diabetes ReversalCorporate MSKPCOSEmployee FitnessCorporate YogaEmployee meditation, and Employee Smoking Cessation.