Employee assistance program (EAP) in South Africa

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South Africa has one of the highest rates of mental illness in the world, with an estimated 20% of the population suffering from some form of mental disorder. This means that employees are more likely to experience mental health problems than the general population.Mental health problems can have a significant impact on employees, affecting their ability to work effectively and efficiently. Symptoms of mental illness can include changes in mood, concentration and sleeping patterns, as well as fatigue and irritability. These symptoms can make it difficult for employees to perform their duties properly, and can lead to absenteeism and presenteeism.Employers have a responsibility to promote and protect the mental health of their employees. They should create an environment where employees feel able to discuss their mental health without fear of stigma or discrimination. Employers should also provide support for employees who are experiencing mental health problems, including access to counselling and other services.

What are the advantages of implementing EAP program?

The Employee Assistance program offers a variety of benefits to employees, including confidential counseling, 24/7 support, and a variety of resources.

Confidential Counseling: The Employee Assistance program provides confidential counseling to employees who are experiencing personal or work-related problems. Counselors are available 24/7 to help employees resolve their issues.

24/7 Support: The Employee Assistance Program provides 24/7 support to employees who need assistance. Employees can call the hotline at any time to speak with a counselor.

Resources: The Employee Assistance program provides a variety of resources to employees, including information on financial planning, parenting, stress management, and more.

What are the key steps for implementing EAP program?

To successfully implement an EAP program, you need to consider the following key steps:
1. Define your program’s goals and objectives.
2. Identify your target users and personnel.
3. Assess the existing security posture of your organization.
4. Create a strategy for deploying and using EAP technologies.
5. Plan and execute the deployment process.
6. Monitor and maintain the EAP program.

What is the typical cost for an EAP program?

The cost of an EAP program will vary depending on the provider, the size of the company, and the services offered.

According to a recent study, the cost of an EAP program in South Africa is approximately R1,500 per month. This cost includes the cost of the program itself, as well as the cost of transportation and accommodation for the participants. The cost of the program is typically covered by the employer, but some employees may be required to pay a portion of the cost themselves.

The most cost-effective of all EAP companies, MantraCare offers plans starting at $3 per employee.

Who are the top EAP providers in South Africa?

LifeWorks is a leading provider of employee assistance programmes. They offer a wide range of services, including counselling, financial advice, and legal support.

Aon is a leading provider of EAP services in South Africa. They have been in operation for over 20 years and offer a wide range of services to their clients. Aon provides risk management, insurance brokerage, and human resources consulting and outsourcing services. Aon has over 500 offices in 120 countries.

MantraCare is a leading provider of EAP (employee assistance programs) in South Africa. They are present in 3o+ countries and have a network of 1500+ therapists/ counselors. 

They offer a wide range of services including meditation, work counseling, yoga, coaching, physical well-being programs for diabetes, physio, women’s wellness & more. 

MantraCare offers EAP services in all major cities in South Africa

  • Aan de Doorns
  • Aberdeen
  • Aberfeldy
  • Abbotsdale
  • Acornhoek
  • Adendorp
  • Addo
  • Aggeneys

If you are a company in South Africa, looking to implement an EAP program, Talk to Eap experts at Mantracare: Schedule a Call >