Employee assistance program (EAP) in Malaysia

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In Malaysia, it is estimated that one in three workers will experience a mental health problem in their lifetime. The most common problems are anxiety and depression, which can lead to absenteeism, decreased productivity, and high staff turnover. There are many factors that can contribute to mental health problems in the workplace, including job insecurity, long hours, and unrealistic deadlines. As an employer, it’s important to be aware of these risks and take steps to create a supportive environment for your employees.

What are the advantages of implementing EAP program?

The Employee Assistance program is a confidential counseling and referral service that helps employees manage personal and work-related issues. The program provides free and confidential counseling services to employees and their families. The program also offers referrals to community resources, such as child care and elder care.

The Employee Assistance Program can help employees resolve personal problems that may affect their job performance. The program can also help employees learn how to cope with work-related stressors. The program can also help employees identify resources that can help them improve their work-life balance.

What are the key steps for implementing EAP program?

There are several key steps that need to be taken in order to effectively implement an EAP program. These include:

  • Identifying the organizational goals for offering the EAP
  • Establishing clear roles and responsibilities for all involved
  • Determining the scope of services that will be offered by the EAP
  • Communicating this scope with employees and their managers.
  • Implement a communication plan that will help ensure that everyone is aware of how the EAP works and what they can expect from it.
  • Establish clear processes for employee referrals to the EAP, as well as policies for managing confidentiality and data security within the program.

What is the typical cost for an EAP program?

The cost of an EAP program in Malaysia can vary depending on the provider and the specific program. However, most programs will cost between RM 1,500 and RM 3,000 per person.

The most cost-effective of all EAP companies, MantraCare offers plans starting at $3 per employee.

Who are the top EAP providers in Malaysia?

Aon is a global professional services firm that provides risk management, human capital consulting, and insurance brokerage services. They have a strong presence in Malaysia and are one of the top EAP providers in the country.

HealthEquity is a leading provider of employee assistance programme (EAP) services in Malaysia. They offer a comprehensive range of services to employees including counselling, stress management and work-life balance programmes.

MantraCare is a leading provider of EAP (employee assistance programs) in Malaysia. They are present in 3o+ countries and have a network of 1500+ therapists/ counselors. 

They offer a wide range of services including meditation, work counseling, yoga, coaching, physical well-being programs for diabetes, physio, women’s wellness & more. 

MantraCare offers EAP services in all major cities in Malaysia

  • Kuala Lumpur
  • Seberang Perai
  • Petaling Jaya
  • Johor Bahru
  • Shah Alam
  • George Town
  • Subang Jaya
  • Ipoh
  • Seremban
  • Iskandar Puteri
  • Kuantan
  • Kota Kinabalu </li

If you are a company in Malaysia, looking to implement an EAP program, Talk to Eap experts at Mantracare: Schedule a Call >