Employee assistance program (EAP) in Nigeria

There are several key steps that must be followed in order to successfully implement an employee assistance program within an organization. The first step is to assess the needs of the employees, both at an individual and group level. This involves surveying employees about their mental and physical health, as well as issues related to work-life balance and stress management.
The next step is to develop a plan for addressing the identified needs. This may include providing individual or group counseling sessions, offering financial planning services and workshops on wellness and healthy living. 
Another key step in implementing an EAP is to establish clear policies and procedures for responding to employee needs. This may involve developing guidelines for confidentiality, setting clear protocols for referring employees to outside resources, and establishing performance expectations for case managers or other staff members involved in the program.
Ultimately, the success of an EAP depends on a number of factors, including employee engagement, commitment from management, and adequate resources to provide effective services. To be most effective, an EAP should be an ongoing program that is continually evaluated and updated based on feedback from employees as well as organizational goals and objectives.