Employee assistance program (EAP) in New Zealand

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It is no secret that New Zealanders have been struggling with their mental health for some time now. In fact, it is estimated that one in five New Zealanders will experience a mental health problem at some point in their lives. While the mental health of our employees is something that should be of utmost importance to us, it is often not given the attention it deserves. This is likely due to the fact that mental health problems can be difficult to spot, and even harder to talk about.

However, ignoring employee mental health can have serious consequences. Not only can it lead to decreased productivity and increased absenteeism, but it can also put a strain on workplace morale.

Fortunately, there are steps that employers can take to promote employee mental health. By creating a supportive and inclusive environment, providing access to mental health resources, and encouraging employees to openly discuss their mental health, we can all play a role in improving the state of employee mental health in New Zealand.

What are the advantages of implementing EAP program?

The Employee Assistance Program provides confidential counseling, consulting, and referral services to Federal employees and their families. The services are free and confidential. They are available to help resolve work-related problems, personal problems, or family problems. The program can help employees:

  • Resolve work-related problems
  • Improve job performance
  • Reduce stress
  • Deal with family issues
  • Manage alcohol or drug abuse
  • Quit smoking

What are the key steps for implementing EAP program?

There are a number of key steps that are involved in successfully implementing an EAP program. 
The first step in implementing an EAP program is to identify and engage potential participants. This may involve reaching out to community organizations, employers, or other groups that have a stake in supporting the development of skills for individuals facing barriers to employment. Once these potential participants are identified, it is important to work with them to create a framework for the program that is tailored to their individual and specific needs.

Once the program has been designed, it is critical to provide training and support to participants throughout the course of their skill development. This may include a range of activities, from formal workshops and classes to more informal interactions with coaches or mentors who can offer guidance and feedback on their progress.

In addition to supporting the development of skills among participants, it is also important to engage employers and ensure that they are supportive of the program. This can be done by sharing information about the program and its participants with relevant employers who may have opportunities available for individuals with these new skills.

Finally, it is important to measure the effectiveness of the program over time. This may involve tracking changes in individual participants’ skills and employment outcomes, as well as gathering feedback from employers about the quality of program participants’ work. By evaluating these different aspects over time, it is possible to identify the strengths and weaknesses of the program and make adjustments where needed to improve its effectiveness.

What is the typical cost for an EAP program?

The cost of an EAP program in New Zealand can vary depending on the provider, but is typically around $100-$200 per session. Some employers may offer subsidised rates for employees, so it is worth checking with your employer to see if they offer this benefit.

The most cost-effective of all EAP companies, MantraCare offers plans starting at $3 per employee.

Who are the top EAP providers in New Zealand?

Lifeworks is a global provider of EAP and workplace wellbeing solutions. They have a team of expert counselors who provide confidential counseling, support, and advice to employees and their families.

Alignz is an Auckland-based provider of EAP services. They offer a range of services including counseling, financial advice, and legal support.

MantraCare is a leading provider of EAP (employee assistance programs) in New Zealand. They are present in 3o+ countries and have a network of 1500+ therapists/ counselors. 

They offer a wide range of services including meditation, work counseling, yoga, coaching, physical well-being programs for diabetes, physio, women’s wellness & more. 

MantraCare offers EAP services in all major cities in New Zealand

  • Auckland
  • Wellington
  • Christchurch
  • Manukau City
  • North Shore
  • Hamilton
  • Dunedin
  • Tauranga

If you are a company in New Zealand, looking to implement an EAP program, Talk to Eap experts at Mantracare: Schedule a Call >