Employee assistance program (EAP) in Canada

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In Canada, mental health problems are also on the rise, with one in five Canadians experiencing a mental illness in their lifetime. While the exact causes of mental illness are not fully understood, it is clear that there are a number of factors that can contribute to its development. These include genetic predisposition, early life experiences, trauma, stress, and substance abuse.

Mental health problems can have a significant impact on an individual’s ability to function at work. They may experience difficulty concentrating, remembering details, or making decisions. They may also have difficulty managing their emotions, which can lead to outbursts of anger or frustration.

What are the advantages of implementing EAP program?

The Employee Assistance program offers a number of benefits to employees, including:

  • Confidential counseling services for employees and their families: The confidential counseling services offered by the Employee Assistance Program can help employees deal with personal problems that may be affecting their work performance.
  • Referrals to community resources: The referral service can connect employees and their families to community resources, such as child care or financial assistance.
  • Educational programs on topics such as stress management and work/life balance: The educational programs offered by the program can help employees learn about how to manage stress and maintain a healthy work/life balance.
  • An employee assistance hotline:  The employee assistance hotline provides 24-hour access to counselors who can provide confidential support and guidance.

What are the key steps for implementing EAP program?

  1. Evaluate your organization’s needs and resources. In order to develop an effective EAP program, you will need to take stock of the needs and resources within your organization. 
  2. Create a comprehensive plan for your EAP program. Once you have identified the types of services, resources, and support that your organization needs from an EAP, it is important to develop a collaborative plan detailing how those needs will be addressed.
  3. Develop a detailed implementation schedule. Once your EAP plan is finalized, it is important to develop an appropriate timeline for implementing and rolling out the program within your organization. 
  4. Provide ongoing support for employees. One of the key components of implementing an effective EAP is providing ongoing support for employees who are using the services or resources provided through the program. This may involve providing training or resources to help employees understand and utilize the EAP effectively.
  5. Consider additional considerations as you implement your EAP program. There are a number of other steps and strategies that you may want to consider while implementing your EAP program, including engaging with local community resources to develop partnerships or referrals, working with vendors to ensure that they are properly trained and equipped to deliver quality services, and implementing a system for monitoring and evaluating the ongoing effectiveness of your program. 

What is the typical cost for an EAP program?

The cost of an EAP program in Canada can vary depending on the provider and the specific program. However, many programs range from $500 to $2000 per person.

The most cost-effective of all EAP companies, MantraCare offers plans starting at $3 per employee.

Who are the top EAP providers in Canada?

Morneau Shepell is one of the largest EAP providers in Canada. They offer a wide range of services, including counselling, wellness programs, and work-life solutions.

LifeWorks is a leading provider of employee assistance programs. They help organizations improve productivity and performance by providing employees with support and resources to manage work-life challenges.

MantraCare is a leading provider of EAP (employee assistance programs) in Canada. They are present in 3o+ countries and have a network of 1500+ therapists/ counselors. 

They offer a wide range of services including meditation, work counseling, yoga, coaching, physical well-being programs for diabetes, physio, women’s wellness & more. 

MantraCare offers EAP services in all major cities in Canada

  • Bishan
  • Bukit Merah
  • Bukit Timah
  • Downtown Core
  • Geylang
  • Kallang
  • Marina East
  • Marina South
  • Marine Parade
  • Museum
  • Orchard
  • Queenstown

If you are a company in Canada, looking to implement an EAP program, Talk to Eap experts at Mantracare: Schedule a Call >